Firsthand
Customize AI agents for real-time, controlled consumer engagement online.

About
Firsthand delivers a modern solution for businesses focused on digital engagement and effective management of their content and data. By equipping brands and publishers with versatile, customizable AI agents, the platform provides a way to automate consumer interactions while maintaining strong oversight of data usage and content rights.
Organizations can use Firsthand's tools to design and deploy interactive campaigns, opening up direct lines of communication with consumers in real time. Whether used for responding to customer inquiries, gathering feedback, or delivering dynamic content across websites and digital channels, the platform prioritizes responsiveness and adaptability.
With its scalability, Firsthand supports both smaller teams seeking to improve online engagement and larger companies needing comprehensive content management solutions. The emphasis on digital rights management and security ensures that organizations retain full control over their assets without compromising the advantages of AI-driven engagement.
Who is Firsthand made for?
Firsthand is ideal for marketing leaders, digital campaign managers, and customer engagement professionals in agencies, media companies, retail platforms, and publishing houses. It solves critical needs for teams tasked with managing branded content delivery, customer communication, and digital rights protection across multiple online channels.
Professionals responsible for orchestrating consumer-facing campaigns, managing real-time customer support, or ensuring compliance with digital asset usage will find practical value. The platform is especially useful to organizations that require tailored AI-driven communication at scale, whether for marketing, customer service, or publishing.
Those in roles focused on digital marketing, brand management, or interactive content distribution will benefit from Firsthand's ability to create personalized, efficient, and secure consumer interactions.