Qualified

Qualified is a platform designed to transform how businesses engage with website visitors by providing seamless, AI-driven interactions. It gives companies the ability to connect directly with potential customers in real time, utilizing chat, voice, and video channels. By leveraging artificial intelligence, the platform helps prioritize high-intent users and ensures timely, relevant communication.

A standout aspect of Qualified is its integration with CRM and marketing automation systems, enabling sales teams to view detailed visitor profiles. This level of insight allows for more personalized conversations, ultimately increasing the likelihood of conversion. Automated routing and alert systems make it easier for teams to direct queries to the right people and respond quickly, reducing response times and avoiding missed opportunities.

In addition to direct sales applications, the platform supports marketing and customer success teams by offering tools to qualify leads, gather actionable insights, and support existing users. The ability to escalate a chat to a video call means that buyers can get immediate, face-to-face answers, supporting a more engaging and responsive buyer journey.

Qualified is made for B2B companies with active sales operations looking to maximize the value of their website traffic. It specifically targets sales managers and account executives who need to identify and engage high-potential leads the moment they arrive on the site. For marketing managers and demand generation teams, it provides tools to qualify and route leads efficiently while collecting vital first-party data.

Customer success teams also benefit by using the platform to interact with current clients, addressing issues or exploring upsell opportunities in real time. The platform is best suited for mid-sized businesses and enterprises operating in competitive markets where immediate, personalized communication can impact sales outcomes. It is especially useful for organizations keen on integrating their sales and marketing efforts with their CRM ecosystem, ensuring a unified and efficient workflow.